Effective Date: 19.02.2026
Last Updated: 19.02.2026

This Privacy Policy (“Policy”) establishes the principles governing the collection, processing, storage, disclosure, and protection of personal data by Gizharovski Translations (“Controller”, “Company”, “we”, “us”).

This Policy is adopted in accordance with:

• Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)
   
• Applicable national data protection laws
   
• ISO/IEC 27001 Information Security standards
   
• ISO/IEC 27701 Privacy Information Management requirements
   

This Policy applies to all personal data processed in connection with:

• Our website and digital platforms
   
• Translation, localization, interpretation, and linguistic services
   
• Client communications
   
• Vendor and contractor relationships
   

Data Controller:
[Company Name]
Registered Address: [Address]
Email: [Email]
Telephone: [Phone]

Data Protection Officer (if applicable):
Name: [DPO Name]
Email: [DPO Contact]

For purposes of this Policy:

• Personal Data: Any information relating to an identifiable natural person.
   
• Processing: Any operation performed on personal data.
   
• Data Subject: The individual to whom the personal data relates.
   
• Processor: A party processing data on behalf of the Controller.
   

• Full name
   
• Employer or company affiliation
   
• Job title
   

• Email address
   
• Telephone number
   
• Postal address
   

• Billing details
   
• Payment records
   
• Tax identification data
   

• IP address
   
• Browser information
   
• Device identifiers
   
• Website interaction logs
   

Materials submitted for linguistic services may contain personal data.

Such data is processed solely for contract fulfillment and under strict confidentiality obligations.

Personal data is processed strictly in accordance with GDPR Article 6.

Processing necessary to:

• Deliver linguistic services
   
• Manage projects
   
• Provide client support
   
• Process payments
   

Processing required to meet:

• Tax regulations
   
• Accounting laws
   
• Regulatory reporting obligations
   

Processing conducted for:

• Information security
   
• Fraud prevention
   
• Service quality management
   
• Business continuity
   
• Legal claims defense
   

Legitimate interest assessments are performed prior to processing.

Processing occurs upon explicit consent for:

• Marketing communications
   
• Non-essential cookies
   
• Newsletter distribution
   

Consent may be withdrawn at any time.

We do not intentionally collect special category data.

Where such data is contained within client translation materials:

• Processing is conducted solely under client instruction
   
• Data minimization principles apply
   
• Confidentiality safeguards are strictly enforced
   

All personnel and subcontractors are bound by:

• Contractual confidentiality clauses
   
• Professional ethics obligations
   
• Non-disclosure agreements
   

Access to client materials is restricted based on role necessity.

Personal data may be disclosed only to:

Employees and contractors requiring access for operational duties.

Including:

• Linguistic subcontractors
   
• IT infrastructure providers
   
• Cloud hosting providers
   
• Payment service providers
   

All processors operate under GDPR-compliant Data Processing Agreements.

Where disclosure is mandated by law.

No personal data is sold or transferred for commercial profiling purposes.

Transfers outside the EEA occur only where appropriate safeguards exist:

• Standard Contractual Clauses
   
• Adequacy decisions
   
• Certified privacy frameworks
   

Risk assessments are conducted prior to transfer.

Personal data is retained only as long as necessary for lawful purposes.

Typical retention periods:

• Financial records: up to 10 years
   
• Client account data: duration of relationship + statutory period
   
• Project files: retained for operational necessity unless deletion requested
   
• Marketing data: until consent withdrawal
   

Secure deletion procedures are implemented.

The Company maintains an Information Security Management System aligned with ISO standards.

Security controls include:

• Encryption protocols
   
• Secure file transfer systems
   
• Access control mechanisms
   
• Multi-factor authentication
   
• Network security monitoring
   
• Data backup and recovery systems
   
• Incident response procedures
   
• Periodic security audits
   

Data subjects have rights under GDPR Articles 12–23:

• Right of access
   
• Right to rectification
   
• Right to erasure
   
• Right to restrict processing
   
• Right to data portability
   
• Right to object
   
• Right to withdraw consent
   

Requests must be submitted in writing.

Responses are provided within statutory deadlines.

In the event of a personal data breach:

• Risk assessments are conducted immediately
   
• Supervisory authorities are notified within 72 hours where required
   
• Affected individuals are informed where risks are high
   

Data subjects may file complaints with their national data protection authority.

Our website uses cookies and similar technologies to ensure secure and efficient functionality.

Cookies are small data files stored on user devices.

Required for:

• Website security
   
• Session management
   
• Authentication
   

These cannot be disabled.

Enable:

• Language preferences
   
• User interface customization
   

Used to collect anonymized usage statistics.

Used only with explicit consent to track user behavior for marketing purposes.

• Necessary cookies: Legitimate interest
   
• Non-essential cookies: Explicit consent
   

Users may:

• Accept or reject cookies via consent banner
   
• Modify preferences at any time
   
• Delete cookies through browser settings
   

Some cookies may be placed by third-party service providers such as analytics platforms.

These providers operate under their own privacy policies.

We do not engage in automated decision-making or profiling that produces legal effects.

Services are not directed toward individuals under 16 years of age.

This Policy may be updated periodically to reflect regulatory or operational changes.

Updated versions will be published on our website.

For privacy inquiries:

Gizharovski Translations
Email: info@gizharovskitranslations.com

Address: Pandil Siskov 29, Skopje, R.N. Macedonia